Privacy Policy
This Privacy Policy explains how OneRacer collects, uses, protects, and
shares your personal information when you use our consumer app to book
events at race tracks. If you have any questions, please contact us
using the contact details at the end of this Privacy Policy.
When
we refer to “OneRacer,” “we,” or
“us,” we mean Pheasant Wood Pty Ltd and its related company,
OneRacer. This Privacy Policy applies to the personal information we
collect through the OneRacer app or website, including our associated
support services (together, the “Services”).
OneRacer collects and receives various types of personal information
when you create an account or book an event. This includes:
•
Profile Information: Name, date of birth, email address, phone number,
emergency contact details
• Vehicle Information: Details about
the car(s) you drive for motorsport purposes
• Motorsport
Licenses: Details of licenses and certifications required for event
participation
• Signed Waivers: Digital copies or records of
waivers required for participation in specific events
•
Geolocation Information: If you check in and out of an event on a mobile
device
• Transaction and Usage Information: Event bookings,
payment history, and app usage patterns
This information is
essential for ensuring a safe and compliant event experience. If you
choose not to provide certain information, we may be unable to provide
some aspects of the Services.
The personal information we collect is used for the following
purposes:
- To facilitate bookings: We use your profile, vehicle,
and license information to process your event bookings and allow you to
participate in events.
- To share information with relevant race
tracks: Certain information, including your car details, licenses, and
waivers, is shared only with the race track where you are booking.
-
To provide support and improve services: We may use your information to
offer support, respond to inquiries, and optimize the Services.
-
To communicate with you: We may send updates, notifications, or
promotional content related to OneRacer’s events and services.
-
To ensure security and compliance: We use your information to verify
your identity, maintain safety and compliance during events, and detect
or prevent fraud.
- For Service Analytics: We may also use anonymised information for internal analytics, helping us improve service quality and user experience.
Your information is shared in limited circumstances:
- With the
Race Track: Information about your vehicle, licenses, and waivers is
shared only with the specific race track where you are booking an
event.
- With OneRacer (Pheasant Wood Pty Ltd): Your information is
also available to OneRacer for processing bookings and providing
Services.
- Third-Party Service Providers: We may use trusted
service providers (e.g., payment processors) who support the operation
of our Services.
OneRacer does not share your information
with any unrelated third parties unless required by law.
OneRacer uses industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. While no security system is impenetrable, we make commercially reasonable efforts to safeguard your data during transmission and storage.
Your personal information will be retained for as long as needed to fulfill the purpose for which it was collected, or as required by law. Once your information reaches the end of its retention period, it will be deleted or anonymized.
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, restrict or object to our use, and more. To exercise these rights, please contact us using the details provided below.
For any questions about this Privacy Policy, concerns about how your
information is handled, or if you wish to exercise your rights, please
email us at:
Pheasant Wood Pty Ltd (OneRacer)
Email:
admin@oneraceway.com.au